Introducing CallKit in iOS, and how to implement it in VOIP apps is causing buzz. ZORO.IM for business has promulgated and implemented the exemplary CallKit.
Before, the user experience with 3rd party VoIP app in iOS was cumbersome. If the phone is locked and user is receiving an incoming a call, it will be received as notification. Since the notifications are temporary it can be easily missed.
If the user wants to answer the call, they would have to slide the notification to open the app and enter passcode or ID to unlock, before accepting the call.
Using ZORO.IM for business CallKit, a call in progress assumes the regular phone interface with buttons for mute, keypad, speaker, video and even additional call. Even with iOS device’s lock screen, contacts are managed using Phone app’s ‘Favourites’ and ‘recent’ views. It will have standard swipe-to-answer and tap-to-decline functionality. If there is a call in progress, it allows to place that call on hold and start to answer a VoIP call. Can also have customized ringtone for your business.
ZORO.IM for business CallKit further mitigates hurdles by endorsing other types of calls to appear in the Built in List. The main interfaces in CallKit reports:
Incoming call to the System.
Outgoing call to the System.
Reports when the remote user has ended the call to the System.
In other words, CallKit is a new framework that elevates 3rd party VoIP to 1st party experience on iOS.
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